FirstTech Solution




Privacy Policy

At FirstTech Solution, safeguarding your personal information is our priority. We handle all data with the utmost confidentiality, utilizing it exclusively for order processing, quotations, and ensuring the ongoing relevance of our website.

Who We Are

Personal Data We Collect

The personal data we collect include:

  • Name and surname
  • Company name, VAT ID
  • Address
  • Email address
  • IP address
  • Any additional information voluntarily provided by you

We obtain this data when:

  • You place an order or contact us online
  • You fill out our contact form
  • You request or confirm a quote or order

Purposes of Data Processing

We process your personal data lawfully and solely for the following purposes:

  • Fulfilling orders and deliveries
  • Handling inquiries via contact forms or email
  • Displaying website comments
  • Sending newsletters (with an option to unsubscribe)
  • Facilitating collaborations and invoicing

Contact Us

To get in touch with us, you have the option of using our contact form or sending us an email. In processing the data you provide through these channels, we have a legitimate interest. This includes processing the content of your message, along with your name and email address, for the sole purpose of responding to your inquiry. We retain this communication for a maximum of two years.

Legitimate Interests

We justify processing your personal data based on legitimate interests, balancing your privacy rights with our business needs.

Newsletter Subscription

We send newsletters to you because you are either our customer or have subscribed to receive them. To facilitate this, we process your name and email address to deliver relevant information and updates. Every newsletter includes an unsubscribe option. We retain your data for this purpose until you choose to unsubscribe.


In the event of a collaboration with you or your company, we process the personal data you provide to ensure the successful completion of the collaboration and the proper execution of our agreement. Additionally, we use this data for invoicing purposes, retaining it for up to 8 years after the invoice date as per our legal administration obligations. Beyond this obligation, we retain personal data for up to 5 years after the collaboration, allowing us to potentially reconnect with you for future collaborations.

External Links

Our website may contain links to external sites. Please refer to their respective privacy policies regarding data usage.

Your Rights

You have the right to:

  • Access, rectify, or delete your personal data
  • Restrict processing or object to it
  • Revoke consent for specific purposes

Security Measures

We have implemented appropriate organizational and technical measures to safeguard your personal data against loss or unauthorized access.


We utilize cookies to ensure the optimal functioning of our website and to customize advertisement content according to your preferences.

A cookie is a small file sent by our website and stored on your device by your browser. This file contains information that can be sent back to our website upon your return visit.

Social Media

We aim to simplify the process of sharing our website content on social media platforms. This is facilitated through various social media buttons available on our website. We encourage you to review the privacy policies of each respective social media channel to understand their privacy practices.

Website Statistics

In our pursuit to enhance user experience and optimize our website, we utilize Google Analytics to gain insights into how visitors interact with our site. This involves the placement of analytical cookies by Google, which are stored for a duration of 24 months.


Our privacy statement may undergo revisions, such as adopting new working methods. Any updates will be promptly published on our website. Should these changes directly impact you, we will also communicate them to you directly.

For any inquiries or to exercise your rights, please contact us via our website’s contact form.

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